Draw mechanics
Entering one of our competitions is easy. You just need to register and open your account, then follow the easy 3 steps.
- Pick your prize
- Answer the question correctly and buy your ticket. Entrants may enter the competition via free postal entry see here for more information.
- Receive your ticket and wait for the Live Draw.
Our competitions last for a fixed period. Details for each draw are featured on the Live Competition page on our website.
In the unlikely event we do not reach the minimum required number of entries by the timer end date, we reserve the right to extend the competition in line with our terms and conditions, however please note that extending any competition is very last resort and we always aim to finish our competitions when the timer runs out.
The prize draw will take place on the date stated in each competition details. The draw itself will be available to view on social media channels via a live stream. Winners will then be contacted and a record of the winner of each prize placed on the website.
The competition is open to all residents in Great Britain only, aged 18 years or over, except members of the immediate families or households of the promoter.
Tickets
The maximum number of tickets for each competition are displayed in the draw details. This maximum number is fixed and will not change.
Both the maximum number of tickets for sale, and the total of tickets sold so far, are displayed in the draw details.
Once the payment process has been completed you will receive an email containing your ticket details.
Via free postal entry;
When the Promoter is in receipt of your free postal entry (and by the closing date and time) an email will be sent to your registered email address with confirmation that you have been allocated into the draw with a randomly selected draw number.
Each competition has a fixed number of available tickets for purchase or postal entry. Your chances of winning can be calculated from the number of tickets you have, from the overall number of tickets sold for each competition. The maximum number of tickets available for each competition is fixed and will not change once the competition is live.
You can view your tickets and transactions in the My Account section of the website.
Unfortunately not, the purchase of a ticket is final and cannot be either amended or withdrawn.
Please use the forgot my password feature on our website
Payment
The cost of each ticket is clearly stated by each competition and won’t change during the sale period.
It is also possible to enter for free via postal entry. Please see here for more information.
All payments are processed securely with our payment processor using 3D Secure 2 technology. We use secure, encrypted connections across our website and do not hold your card details on our servers.
Prize mechanics
Winners will be contacted using the email address and mobile number associated with your registered account. Please also check back on the website after each prize draw where the winner will also be featured.
The prize will be delivered to the winner within 5 working days of the winner being announced.
Delivery of the prize to a Winner will be free to the address in Great Britain as stated on their account.
We aim to only provide the prize as advertised in our prize draws with no cash alternative. We reserve the right to substitute the prize for one of cash of equivalent value.
To ensure transparency and compliance, we’ll need to take a photo of you and your prize to go onto the winners page of our website. That’s all we need from you.
We will contact all winners using the registered email and mobile number on their account, so please ensure these are kept up to date. If we are unable to reach you within 14 days we reserve the right to re draw the prize from the entrants of that competition.. The prize may not be claimed by a third party on your behalf.